The holiday season is here, and that means it’s time to embark on an exhilarating hunt for the most amazing Christmas deals out there! Get ready to uncover incredible savings and spread the joy of the season!

9 November to 31 December 2024

Receive a $15 FRx Gift Card when you charge $150 to your Citi Mastercard® in a maximum of 3 same-day, same-mall transactions at any participating FRx stores.

Visit Customer Service, Level 2 (North Wing) to redeem. Limited to the first 2,000 redemptions.

Something Nice from FairPrice
9 November to 31 December 2024

Redeem a $5 FairPrice Return Voucher when you spend $100 in a single same-day, same-mall transaction at FairPrice, #B2-103/107 (South Wing).

Visit Customer Service, Level 2 (North Wing) to redeem. Limited to the first 1,000 redemptions.

12 Days of Surprises
13 to 24 December 2024

Grab an exclusive $10 eVoucher for just 12 FRx Points via the FRx App and make this holiday season truly special. Don't miss out! Follow us on Facebook to be among the first to snag this amazing exclusive offer! 

TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this event.

3. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Singapore’s multi-feature app which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience bringing greater ease and utility to shoppers across the following 12 Frasers Property Singapore developments:

Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.

2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of the Frasers Property Singapore malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.

To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.

For instant rewards / additional perks, please see table below under “C. Redemption”.

C. REDEMPTION

1. Frasers Experience (FRx) members enjoy these instant rewards/additional perks:

Receive a $15 FRx Gift Card with $150 spent using a Citi Mastercard®  
From 9 Nov - 31 Dec 2024

Scan your FRx QR code in the FRx app when paying in-store. The qualifying spend must be scanned to the same FRx account.

• Minimum spend of $10 in a single transaction at any participating FRx stores.
• Minimum spend of $150 in a maximum of 3 same-day, same-mall transactions for a $15 FRx Gift Card when you pay with your Citi Mastercard®. Full payment must be made via Citi Mastercard®.
• Present up to 3 Citi Mastercard® charge slips and your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at Customer Service, Level 2 (North Wing).
• Charge slips must be from the same Citi Mastercard®.
• Qualifying spend must be scanned to the same FRx account.
• Limited to the first 2,000 redemptions.
• Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis, and while stocks last.
• Applicable to in-store purchases and electronic transactions at participating Frasers Property Singapore malls only.
• A FRx Gift Card will be credited to the member's FRx e-wallet at Customer Service, Level 2 (North Wing) when the qualifying spend is met.
• The stored value in each gift card expires 1 year from the date of issue.
• Promotion is eligible for all Citi Cardmembers, except for Purchasing Card / Citi Travel Lodge Card / Citi Travel Account.
   

Redeem a $5 FairPrice Return Voucher with $100 spent at FairPrice  
From 9 Nov - 31 Dec 2024

Scan your FRx QR code in the FRx app when paying in-store. The qualifying spend must be scanned to the same FRx account.

• Minimum spend of $100 in a single same-day, same-mall transaction at FairPrice, #B2-103/107 (South Wing) to redeem a $5 FairPrice Return Voucher.
• Qualifying spend must be scanned to the same FRx account.
• Limited to the first 1,000 redemptions.
• Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis, and while stocks last.

2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending from FairPrice, FRx member must present same-day same-mall receipts along with their QR code at FairPrice Customer Service to earn FRx Points.

5. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

6. All instant reward benefits may vary across all malls. Please check details at Customer Service, Level 2 (North Wing).

7. The Management of the respective malls reserves the right to sight all purchases before granting redemption.

8. The decision of Citibank and the Management of Northpoint City on all matters relating to the Promotion will be determined at their reasonable discretion and is final and binding for all participants.

9. Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the third party.

10. The Management of Northpoint City shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services purchased by the Citi Cardmember from third parties with the vouchers (“Redeemed Products”) and the Management of Northpoint City shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Redeemed Products. All disputes about quality or performance of the Redeemed Products shall be resolved directly with the third party.

11. Citibank and the Management of Northpoint City reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.

12. "Citibank" refers to Citibank Singapore Limited.

D. OTHERS

1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit www.FrasersExperience.com.

2. In the event of any dispute, decisions made by The Management of Northpoint City will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Northpoint City reserves the right to change the Terms and Conditions as it deems fit without prior notice.