Live Greener and Spend Smarter at Northpoint City!
Promotions
Live Greener and Spend Smarter at Northpoint City!
10 March to 30 April 2023

Head for Northpoint City and take home a wealth of inspiration on how to live greener and spend smarter.

Scan your FRx QR Code when you spend at participating stores to enjoy these rewards!

Your Bento to Go
10 March to 30 April 2023
 
 
Kiss disposable packaging goodbye and good riddance. Spend $180* and redeem a reusable, collapsible lunchbox. 
 
Grey: 10 Mar - 2 Apr (FULLY REDEEMED) | Pink: 3 - 30 Apr (FULLY REDEEMED)
 
*Present your FRx QR code in the FRx app to verify transaction details scanned to the same account in person on day of purchase at Customer Service to redeem. Maximum 3 same-day, same-mall transactions (minimum $10 per transaction) from participating stores. Limited to 1 redemption per FRx member per day on a first-come, first-served basis and while stocks last.

Eco-friendly FRx eDeals
10 March to 30 April 2023
 
 
Check out planet-friendly eDeals on the FRx Rewards Catalogue for just 25 FRx Points.
 
Click here for more details.

Citi Cardmembers' Exclusive
10 March to 30 April 2023
 
 
Charge $100^ to your Citi Card to receive a $10 FRx Gift Card.
 
Updated as of 4 Apr, 5.00pm: $10 FRx Gift Cards are fully redeemed.
 
^Present your Citi Card, original charge slip(s) and FRx member QR code in the FRx app to verify transaction details scanned to the same account in person on day of purchase at Customer Service to redeem. Maximum 3 same-day, same-mall transactions (minimum $10 per transaction) from participating stores. Limited to 1 redemption per FRx member per day on a first-come, first-served basis and while stocks last.
 
Click here to find out more. 
 
TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory - Frasers Property Retail Management Pte. Ltd (FPRM), the holder of Frasers Property Digital Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
 
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for the promotions.
 
3. For any further assistance, please email FRHelp@frasersproperty.com.
 
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
 
1. Frasers Experience (FRx) is Frasers Property Retail’s new multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 13 Frasers Property Retail developments.
 
Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.

2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx App or through Customer Service at any mall of Frasers Property.

4. To apply, download the FRx App which is available on the App Store and Google Play and start enjoying Frasers Experience member’s benefits. Details can be found here.

5. For instant rewards, please see below under “C. Redemption”.

C. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy these instant rewards:

Your Bento to GO
10 March to 30 April 2023
 
Redeem a reusable, collapsible lunchbox with a minimum spend of $180 at FRx participating stores.
 
Grey: 10 March to April 2023
Pink: 3 to 30 April 2023

Scan your FRx QR code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.
 
  • Limited to the first 1,000 FRx members per redemption period.
  • Minimum spend of $10 in a single transaction.
  • Maximum of 3 same-day, same-mall transaction(s).
  • Present FRx QR code in the FRx app to verify transaction details scanned to the same account in person on the day of purchase at Customer Service, L2 (North Wing) to redeem a reusable, collapsible lunchbox. 
  • Limited to a single redemption per FRx member per day regardless of total amount spent.
  • Available on a first-come, first-served basis and while stocks last.
     
Citi Cardmembers' Exclusive
10 March to 30 April 2023
 
Receive a $10 FRx Gift Card with a minimum spend of $100 charged to Citi Card at FRx participating stores.

Scan your FRx QR code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.
 
  • Limited to the first 1,400 FRx members.
  • Full payment must be made via Citi Card.
  • Present up to 3 Citi Card charge slip(s) at Customer Service, L2 (North Wing) to redeem.
  • Present your FRx member QR code in the FRx app to verify transaction details scanned to the same account in person on the day of purchase at Customer Service, L2 (North Wing) to redeem a $10 FRx Gift Card.
  • Maximum 3 same-day, same-mall transactions (minimum $10 per transaction) from participating stores, unless otherwise stated.
  • Limited to 1 redemption per spending tier per FRx member per day, on a first-come, first-served basis and while stocks last.
  • Charge slip(s) must be from the same Citi Card.
  • Applicable to in-store purchase and electronic transactions (excluding Frasers Makan Master and Frasers eStore) at the participating Malls of Frasers Property.
  • $10 FRx Gift Card will be auto-credited to the members' e-Wallet upon successful redemption.
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR code in the app when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, Frasers Property Digital Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending from FairPrice, FRx members must present same-day, same-mall receipts along with their FRx member QR code in person at FairPrice Customer Service to earn Frasers Points.

5. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

6. All instant reward benefits may vary across the Malls of Frasers Property. Please check details at Customer Service, L2 (North Wing).

7. The Management of Northpoint City reserves the right to sight all purchases before granting redemption.

D. OTHERS

1. All other terms and conditions pertaining to FRx Programme applies. For more information, please visit here.

2. In the event of any dispute, decisions made by the Management of Northpoint City will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Northpoint City reserves the right to change the Terms and Conditions as it deems fit without prior notice.
 
4. Citibank and the Management of Northpoint City’s decision on all matters relating to the promotion will be determined at its reasonable discretion and is final, and binding on all participants.
 
5. Citibank and the Management of Northpoint City reserve the right, at their reasonable discretion, to vary, add to or delete the promotion terms and/or terminate the promotion at any time.

 
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