$60,000 Worth of Prizes Awaits You at Northpoint City!
Promotions
18 March to 15 May 2022
Join the BINGO revival and stand to WIN a share of $60,000 worth of prizes.Scan your Frasers Experience (FRx) member QR code in the FRx app when paying at participating stores to play and enjoy these rewards!
 
Shop, Play, Win! 
18 March to 15 May 2022

UPDATE: $50 Frasers Property Digital Gift Card are fully redeemed.
 
 
Spend $160* ($200* for supermarket transactions) to collect a $5 retailer voucher and a Bingo game card# at Customer Service.
 
Win a $5 Frasers Property Digital Gift Card when you complete a row and a $50 Frasers Property Digital Gift Card when you complete the entire card.
 
*Present your FRx member QR code in person on day of purchase at Customer Service to redeem. Maximum 3 same-day, same-mall transaction (minimum $10 per transaction) from participating stores. Earn one stamp upon the completion of each task on the Play-to-Win Bingo card. Limited to completion of a maximum of 2 rows per card. Players need to visit Customer Service only on completion of full row(s) and full card. Limited to 1 redemption per FRx member per day on a first-come, first-served basis and while stocks last.
 
Citi Credit Cardmembers’ Exclusive
18 March to 15 May 2022
 
 
Charge $100 in a maximum of 3 same-day, same-mall transactions to receive a $10 Digital Gift Card.
 
Present up to 3 Citi Credit Card charge slip(s) at Customer Service to qualify. Limited to the first 3,400 FRx members.
 
Don't Let Good Food Go To Waste
25 March to 30 April 2022
 
 
Simply donate 5 non-perishable food items+ at the Food Bank Singapore (FBS) boxes located at Customer Service, Level 2 (North Wing) to redeem a $3 Digital Gift Card.
 
+Non-perishable food items that are unopened and unused with at least 4-week shelf life such as staples, beverages, condiments, snacks, canned food and dried preserved food. Loose items are not allowed. The mall reserves the right to decline food items that are unsuitable for donation. Limited to 1 redemption per FRx member per day on a first-come, first-served basis and while stocks last.
 
Great Green eDeals
18 March to 15 May 2022


 
Discover eco-friendly eDeals from CFOOT, Dunkin Donuts, Epitex Home, Notiva and more in the FRx Rewards Catalogue, redeemable for just 20 Frasers Points!

Click here for more details.
 
TERMS AND CONDITIONS
 
A. GENERAL TERMS
 
1. Consumer advisory - Frasers Property Retail Management Pte. Ltd (FPRM), the holder of Frasers Property Digital Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
 
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for the promotions.
 
3. For any further assistance, please email FRHelp@frasersproperty.com.
 
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Retail’s new multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 13 Frasers Property Retail developments.
 
Bedok Point, Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall,Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point and White Sands.
 
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
 
3. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Malls of Frasers Property.
 
4. To apply, download the FRx app, which is available on the App Store and Google Play, and start enjoying Frasers Experience member’s benefits. Details can be found at http://www.FrasersExperience.com.

5. For instant rewards, please see below under “C. Redemption”.
 
C. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy these instant rewards:

Spend $160* ($200* for supermarket transactions) to collect a $5 retailer voucher and a Bingo game card# at Customer Service.

18 March to 15 May 2022
 
Scan your FRx member QR code in the App when paying in-store. The qualifying spend must be scanned to the same FRx account.
 
  • Limited to the first 5,000 FRx members.
  • Minimum spend of $10 in a single transaction.
  • Maximum of 3 same-day, same-mall transactions.
  • Present FRx member QR code in the FRx App to verify transaction details scanned to the same account in person on the day of purchase at Customer Service, L2 (North Wing).
  • Transactions made during the qualifying period will be captured via the FRx app. Members are not required to collect the stamps at Customer Service Counter for every task completed.
  • Earn one stamp upon the completion of each task on the Bingo card. Stamps can be collected in any sequence.
  • #New card will only be issued upon completion of existing card, on a first-come, first-served basis and while stocks last.
  • Bingo cards are not transferrable and cannot be combined for redemption purpose. Lost or stolen cards will not be replaced.
  • Limited to a single redemption per FRx member per day regardless of total amount spent.
  • Available on a first-come, first-served basis and while stocks last.

Win a $5 Frasers Property Digital Gift Card when you complete a row and a $50 Frasers Property Digital Gift Card when you complete the entire card.
18 March to 15 May 2022
 
Scan your FRx member QR code in the App when paying in-store. The qualifying spend must be scanned to the same FRx account.
 
  • Limited to the first 5,000 FRx members.
  • Minimum spend of $10 in a single transaction, unless otherwise stated.
  • Present Bingo card and FRx member QR code in the FRx App to verify transaction details scanned to the same account in person on the day of purchase at Customer Service, L2 (North Wing).
  • Transactions made during the qualifying period will be captured via the FRx app. Members are not required to collect the stamps at Customer Service Counter for every task completed.
  • Earn one stamp upon the completion of each task on the Bingo card. Stamps can be collected in any sequence.
  • Complete one straight line (3 stamps in a row) on the bingo card to redeem a $5 Frasers Property Digital Gift Card at Customer Service. Limited to completion of maximum of 2 straight lines per BINGO Card.
  • Complete all 9 stamps to redeem a $50 Frasers Property Digital Gift Card at Customer Service.
  • Receipt(s) used to qualify one task cannot be re-used to qualify another task on the Bingo card.
  • #New card will only be issued upon completion of existing card, on a first-come, first-served basis and while stocks last.
  • ^Eco-friendly merchandise include but not limited to recycle bags, food containers, cutleries, drinking straws, tumblers and coffee cups. To qualify for the redemption, FRx members are required to present the original receipt and eco-friendly merchandise(s) on same day of purchase at Customer Service for verification.
  • Bingo cards are not transferrable and cannot be combined for redemption purpose. Lost or stolen cards will not be replaced.
  • Limited to a single redemption per FRx member per day regardless of total amount spent.
  • $5/$50 Digital Gift Card will be credited to FRx members' e-wallet when the qualifying tasks are completed.
  • Available on a first-come, first-served basis and while stocks last.
 
Charge $100 in a maximum of 3 Citi Credit Card charge slip(s) and 3 same-day, same-mall transactions to receive a $10 Digital Gift Card.
18 March to 15 May 2022
 
Scan your FRx member QR code in the App when paying in-store. The qualifying spend must be scanned to the same FRx account.
 
  • Limited to the first 3,400 FRx members.
  • Present your FRx member QR code on day of purchase at Customer Service to redeem.
  • Minimum spend of $10 in a single transaction.
  • Maximum 3 Citi Credit Card charge slip(s) and 3 same-day, same-mall transactions.
  • $10 Digital Gift Card will be credited to FRx members' e-wallet when the qualifying spend is met.
  • Limited to a single redemption per FRx member per day on a first-come, first-served basis and while stocks last.

Simply donate 5 non-perishable food items+ at the Food Bank Singapore (FBS) boxes located at Customer Service, Level 2 (North Wing) to redeem a $3 Digital Gift Card.
25 March to 30 April 2022
 
  • Limited to the first 2,100 FRx members across participating malls of Frasers Property.
  • Non-perishable food items must be unopened and unused with at least 4 weeks of shelf life such as staples, beverages condiments, snacks, canned food and dried preserved food. Loose items are not allowed. The mall reserves the right to decline food items that are unsuitable for donation.
  • Limited to a single redemption per FRx member per day on a first-come, first-served basis and while stocks last.
  • Redemption of the $3 Digital Gift Card must be done at the Customer Service, prior to depositing them in the Food Bank Singapore boxes.
  • Upon successful redemption, a $3 Digital Gift Card will be credited to your FRx account.
 
2. To qualify for any instant rewards redemption, members must scan their FRx member QR code in the App when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following transactions, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, Frasers Digital Gift Card purchases, bill/instalment payments/ deposits, insurance policy payment, SISTIC ticket purchases, lottery tickets, deposits and payment made via cheque, GIRO or Medisave.

4. For supermarket spending from Cold Storage, FRx member must present same-day, same-mall transactions along with their FRx member QR code in person at mall Customer Service, L2 (North Wing) to earn Frasers Points.

5. For supermarket spending from FairPrice, FRx member must present same-day, same-mall transactions along with their FRx member QR code in person at FairPrice Customer Service to earn Frasers Points.

6. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

7. All instant reward benefits may vary across malls. Please check details at Customer Service, L2 (North Wing) or www.FrasersExperience.com.

8. The Management of Northpoint City reserves the right to sight all purchases before granting redemption. 
 
D. OTHERS
 
1. All other terms and conditions pertaining to Frasers Experience Programme applies. For more information, please visit here.

2. In the event of any dispute, decisions made by the Management of Northpoint City will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Northpoint City reserves the right to change the Terms and Conditions as it deems fit without prior notice.
 
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